1. Overview
At OPS, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [OPS.INC].
We adhere to international privacy laws including the General Data Protection Regulation (GDPR) and other applicable data protection regulations.
2. Information We Collect
2.1 Information You Provide
Account Registration: Name, email address, password, phone number, company name, job title, user preferences.
Billing Details: Credit card information, billing address, tax/VAT ID (collected via secure third-party processors).
Customer Support: Any personal data shared via email, chat, or support tickets.
Surveys and Feedback: Responses to optional questionnaires or product reviews.
2.2 Automatically Collected Data
Technical Information: IP address, browser type, operating system, device identifiers.
Usage Data: Log files, clickstream data, user interactions, pages visited, time spent.
Cookies and Similar Technologies: Session cookies, persistent cookies, web beacons, local storage objects.
2.3 Third-Party Integrations
When you connect third-party accounts (e.g., Google, Microsoft, Slack, Dropbox), we may collect associated metadata and access scopes as permitted.
3. How We Use Information
To authenticate users and manage account access
To deliver, improve, and customize the Services
To respond to inquiries and provide customer support
To analyze usage trends and optimize system performance
To send product updates, promotional emails, and newsletters (opt-in only)
To enforce our terms and prevent misuse or security breaches
4. Sharing and Disclosure
We do not sell, rent, or lease your personal data. We may share your data:
With service providers: Including cloud hosting, analytics, payment gateways, customer support software
For legal compliance: To comply with subpoenas, court orders, or legal obligations
In corporate transactions: Such as mergers, acquisitions, or asset sales
With your consent: For third-party marketing or integration
5. International Data Transfers
Your data may be stored and processed in countries outside your own, including the United States and the European Union. We use legally approved mechanisms such as Standard Contractual Clauses (SCCs) to ensure compliance.
6. Retention and Deletion
We retain your information only as long as necessary for legal or business purposes. Upon request or account deletion, we permanently erase or anonymize your personal data, unless retention is legally required.
7. Your Rights and Choices
For EU/EEA Users (GDPR):
Right to access and obtain a copy of your data
Right to correct inaccurate or incomplete data
Right to data portability
Right to object to or restrict processing
Right to withdraw consent and request deletion
8. Data Security
We implement industry-standard technical and organizational safeguards including encryption, access control, regular audits, secure coding practices, and incident response protocols.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We reserve the right to update this policy. Material changes will be communicated via email or in-product notification.